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Originally Posted by NikitaP
Hi,
We have checked your module installation and it appeared that the module was not correctly installed. In order to modify standard X-Cart search, CloudSearch installer patches include/search.php. The file on your installation is not patched. The reason for that can be insufficient access rights for the php process during the installation.
I suggest you to re-install the module and pay attention to the last installation step especially. If there are any issues, the installer should display them.
Please let me know whether this helps.
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Can you please look into the issue in the ticket please and patched the relevant file in the support ticket so that cloud search will work.
Thanks,
xtech