[seyfin]

Originally Posted by CenturyPerf

The update is not working, on either of my sites.

It shows the updates are available, go to updates, click continue:

And then it locks up / times out.

Plenty of these for each module and core show in the log file:

It never makes it to the update confirmation screen asking to make sure I've backed up the site.

First of all please double check the server meets all the requirements:

* X-Cart 5 - Server requirements

Specifically, make sure the memory and timeout limits are set properly:

* X-Cart 5 - Setting time limit of your server

Also, please check your web-server error log, to find out if there are any errors related to the X-Cart upgrade.

If the issue still persists, please create a support ticket in your personal Helpdesk area, so our support engineers could look into the issue.

Thank you,
Sergey