How easy is it to simply remove the menus during the checkout process? Just read one of Jakob Nielsen's latest bulletins and it had this snippet:
Quote:
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...during the checkout process on an e-commerce site, you should not distract users by including links to all possible site areas. Highlight the proceed to checkout button and provide only those additional features that users might need (such as return to shopping, privacy policy, and so on).
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Not sure where to start on this one.
Thanks
Dan