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Originally Posted by qualiteam
Here is how it works when you do not specify product dimensions:
1. In settings you configure the "general" parcel dimensions.
2. When calculating the shipping cost XC5 will put all ordered products into a single parcel having the "general" dimensions. The only exception is when ordered products exceed the max weight allowed for a parcel by the carrier. In this case products will be split into multiple "general" parcels by weight.
And if you specify dimensions for a product, it is assumed that this product is so large that can't fit the "general" parcel along with other products, so it has to be shipped in a dedicated parcel.
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This is not good enough as UPS charges for dimensional shipping. We need to be able to have it work like it did in X-Cart 4... all items get dimensions (which can be viewable on the product page under specifications which is nice for helping people know they are getting the right product) ... then it needs to calculate if they all fix in a box. Admin should have a list of box sizes we carry. Then it should put them all in the smallest box that they all fit in. If they don't fit it should split to 2 boxes. Just by weight is not good enough.
Please consider adding a module that adds box sizes and works this way.
Ship in seperate box is bad... you turn that on and then your order now ships in 2 boxes regardless of what the sizes of the objects were.