View Single Post
Old 10-24-2012, 10:51 PM
backbone backbone is offline

Join Date: Jun 2007
Posts: 2

Default Refunds not being issued

We have recently just switched to X-Payments & have had a few times where I have needed to issue a refund. I have done the emulate transaction deal & have had the status 'refund approved' come through, but have since had customers contact me to say their money hasn't come back into their account.

What am I doing wrong? I thought nothing.
Reply With Quote