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Old 02-18-2015, 08:26 AM
 
spacetoast spacetoast is offline
 

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Join Date: May 2005
Posts: 29
 

Default My Virtual Merchant (Converge) Costco - not working

Hello,

Anyone else using myvirtualmerchant provided through Elavon/Costco having issues as of a day or two ago?

Mine was plugging along fine for months and suddenly stopped working maybe two days ago with no changes whatsoever to the cart or the merchant processor.

They recently rebranded from myvirtualmerchant to Converge, but it doesn't look like they've made any back-end changes on the processor side.

I upgraded 2.1.1 to 2.1.2 today to see if that would help but it did not.

I also noticed that I cannot re-import the payment methods from x-connector. I get the following error:

"Error: Error had occured during the requesting of payment methods from X-Payments. See log files for details."

I'm not sure which log this error shows in.
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