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Old 09-30-2020, 02:53 AM
mcinque mcinque is offline

Advanced Member
Join Date: Sep 2006
Posts: 96

Unhappy Deciding products sorting feature

I am migrating some of my clients from XC4 to XC5 and I am getting complaints about products sorting, and I don't know how to justify myself.

XC4 allows to view the products in categories in different ways, choosing a "default view" in administration.

Just set the predefined sorting in settings, choosing from default, price, alphabetical, best sellers or rating.

The "default" sorting orders the products as they are sorted in administration through a numeric value.
If they are all set to zero, the alphabetical order will be used, if they have different values set, they will be ordered in increasing or decreasing order.

The potential customer, once on the site, view the products with the "default" order and he still can manually choose to order them with the remaining methods (by price, alphabetically, best sellers or judgment).

By assigning numerical values to his products, the seller he can decide in which order the products will be shown in frontend.

This has always been such an essential feature from a marketing point of view, that it felt like a standard to me.

A seller MUST be able to show products in the order he desire, grouping them by genre or preference.

In XC5, the "default" sorting no longer exists.

There is only by price, name, rating, new products.

The seller can choose the sorting in administration by assigning a number to the product (or by drag and drop when there are few products), but in the frontend this sorting does not happen as established.

In fact, since in the frontend there is only sort by price, name, rating or new product, these settings practically always prevail over the order imposed in administration.

If I have 3 products A, B and C with a price of $ 1, $ 10, $ 100 and I want to have them displayed on the site in the C, A, B order I cannot do it because:

-sorting by price will always sort them with CBA or ABC
-alphabetical sorting will always sort them with ABC or CBA
-the order by rating will sort them by rating
-the sorting by date will sort them by date

The ordering set in administration works correctly only with the featured products, where there are no other sorting methods.

1. Whoever designed XC5 is a completely different team? Why a so useful marketing feature has been dropped or ignored?

2. How can I justify to my customers that by upgrading to XC5 they have LOST features?

3. Is this feature in the upcoming changes?

Let me know your opinions.
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