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Old 07-26-2013, 11:17 AM
 
tartaglia tartaglia is offline
 

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Join Date: May 2006
Location: Dallas, TX
Posts: 575
 

Default Re: For those having issues with Xpayments....

Thank you Alex, but I am aware of the mapping rules. The extra information I am looking for is similar to the following:

1. at what point in the checkout process is the XC order # actually get assigned?
2. at what point in the process does XP become aware of the XC order #?
3. if the cc transaction does not go through, does the order# stay in XC, what about in XP?
4. what happens to the order# in XC and XP if the customer abandons the order process at some point?
5. what happens to the order # in XC and XP if the customer makes multiple attempts to get the cc transaction to go through and is eventually successful?

Things like that, it seems such information might be able to be added to the diagram in the document you are putting together that shows the XC/XP process flow.
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