[edgeadgroup]

Seems like this should be an easy answer, but the question comes from a client who is using x-cart, and we don't have any experience from a user perspective at all.

The client has an online store as well as a physical storefront. An example of the issue would be if they had one of a certain item of inventory and it's listed on the website. But then someone comes into the store and buys that one item. They don't know how to easily remove that item from the online inventory. Currently, they are creating a fake customer and fake purchasing it to remove it, but I'm guessing there must be an easier way?

Thanks in advance for any feedback.