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Originally Posted by starwest
I understand that it's a challenging problem, and I wouldn't mind having to manipulate the data myself in Excel if it could be exported properly, but right now that isn't the case. I won't pretend to know what's common in the 'survey world', but a few places I've looked have seperated grid questions into various types for that very reason.
1) The CondensedSpreadsheet export does NOT export the values for each answer - it simply exports a list of the rows that were answered (ie: the x values). I've attached the export below in case you want to have a look - it's completely useless for statistical analysis (or otherwise) when it comes to the 'Grid Questions'.
2) SPSS is a $1700 piece of software. The point of survey builder (as opposed to simply using an online survey service such as Survey Monkey) is that we would have a bit more control AND that there would be no recurring fee. If there is a need to purchase expensive software just to manipulate the data (even in simple ways, such as taking an average) then there is no longer value in your software solution.
Also - both XML exports fail due to a fatal error. I will try to reinstall, but as everything else is working properly that may be something for you to look into.
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We have small improvement, based on your initial report, should be available in next release.
I welcome you to submit the problem with XML export at
bugs.magneticone.com
Will check SurveyMonkey formats to ensure compatibility.
You are exactly right regarding the advantages of own survey, I welcome additional suggestions or reports if any.