Originally Posted by CenturyPerf
Actually, the 5.2.12 breaks on upgrade too. It churns away https://db.tt/hLqJdfHQ
forever on step 13, then spit out an error:
It still churns away, even after spitting out the above error.
I tried using the restore link (current state) and it shows that the store is at 5.2.12, and that there are updates to install (32 of them, same as before). Clicking on Install Updates says that I'm up-to-date and there are no updates.
I re-deployed the store to clear the cache and now it does not show "32 updates" only "Updates", but going to the updates says there are no updates available (see image).
What is the best way to get back to where the store was, prior to attempting this broken upgrade?
Step 13 is needed to apply changes to the existing data in the database. It seems that you have a lot of orders and customer profiles, that's why step was so long. 5.2.12 version requires changes in these structures.
So, at the moment you have 5.2.12, but you need to make sure that all post rebuild changes have been applied correctly.
Have a look for these articles:
Also you can contact our support team to perform this checking.