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Originally Posted by qualiteam
Do you see any error messages in the logs that may relate to the issue? The recent Loyalty Program upgrade looks through all orders and adjusts internal flags depending on order statuses. How many orders do you have? It may be that due to the number of orders it takes a while to process all of them.
UPDATE: Nevermind. I see your message in the thread dedicated to the module. Thanks!
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Thanks for stating this. I told support I was stuck on step 13 and I HATE WHEN THEY SAY, well something is wrong with your server.....