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Old 03-02-2019, 11:09 AM
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qualiteam qualiteam is offline

Join Date: Dec 2010
Posts: 6,373

Default Re: Mailchimp and Abandoned carts

Originally Posted by ibdmanhb
Thank you for the reply. I was testing this using my login and the time between the abandoned cart and the email was only 6 hours. I logged back into the site and the cart was still there but the link from the mailchimp email landed me on a empty cart page. If these sessions get stored can you tell me what table in the DB I could see these, if possible ?

All sessions are being stored in the xc_sessions and xc_session_cells tables.
If your store is pretty much default without custom modules, I would advise to report this as a bug to our public bugtracker.
If you have custom modules, try disabling them first.
Thank you.
Alex Solovev,


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