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Originally Posted by savajr
New version of Survey Builder is available.
Multiple improvements there, here are few of them:
- Cross-Domain Embeded Surveys
- Questions Grid
- Complete X-Cart Integration
- Survey Scheduling
- Survey Reports
- Surveys API - List and Info
and multiple less important improvements that make it more usable.
I welcome additional feature requests if any.
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The improvements are great, especially the 'Questions Grid'. One glaring problem, however, is the inability to export the results into a format that's usable. It may be difficult to do with the questions grid, so perhaps a slightly different solution is in order for questions thank rank satisfaction numerically (1 to 10 or otherwise), but simply telling us what percentage of respondents replied to such a question is pointless. Another possibly solution would be the ability to assign a numeric value to each column and use that for further analysis (which would work well if someone wanted to use 'neutral', 'satisfied', etc. in place of numeric values).
I'm not sure I'm making my point clearly, so here's an example. I setup the following question:
"How satisfied are you with each of the following aspects of your purchase from mydomain.com?"
Product Availability - 1 2 3 4 5 6 7 8 9 10
Order Tracking/Status Info - 1 2 3 4 5 6 7 8 9 10
On-Time Delivery - 1 2 3 4 5 6 7 8 9 10
Each of the numbers is represented by a radio button, and the numbers are listed once along the top as a key. I can now create this question using Survey Builder, which is a great improvement. When I look at the results in the survey admin I can see how many times each specific radio-button was selected. However, if I want to export those results from the survey admin, so that I can actually make sense of them (ex: take an average, or look at the mean), the exported data only tells me the percentage of responses each ROW received (ie: they all show at 20% if you have 5 rows and respondents select a rating for each of the 5 rows). Preferably, I would be able to see some statistical information in Survey Builder, but I would definitely settle for a working export function.
See the attached images of both the survey admin and the export file.