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Old 09-26-2014, 11:16 AM
 
BrianY BrianY is offline
 

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Join Date: Nov 2011
Location: Georgia, USA
Posts: 74
 

Default Re: Category Import bug

Ksenia and Tony,

I was afraid someone was going to say that I would have to re-import. Much easier said than done. With about 70 categories and about 1500 products, I am at about 7 hours into working on this. A few mistakes and one restart did not help, but it took some working with this issue to fully understand what I needed to do.

At first I only exported the products and re-imported them. No luck. After restoring the store, I tried deleting and re-importing just the categories. While this did fix the basic issue, we then had 1500 products and 70 categories with nothing in them. Re-importing the products is quite a hassle and generates duplicates. Mainly due to many of our SKU's having leading zeros and Excel not handling this well. Additionally it takes forever to delete any significant amount of categories or products in xc5 and when you do, the images are deleted. They must be re-uploaded. Been chasing my tail all day.

However, I can confirm that if you take the time to delete everything, manually go through the .csv files to fix category errors and category path errors, and re-import, the issue is fixed.

We still have an issue with our Product Filter not triggering after re-importing everything (attributes and product attributes included), but this is minor by comparison.
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Brian
X-Cart 4.7.3
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