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Originally Posted by cflsystems
I am checking on this but since it is happening on all orders and they are PAID (money received) I just don't see a way XP to be Auth only but funds received and transactions not captured...
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It can be also that the merchant captures the funds via his payment processor account and does not mark transactions as captured in X-Cart & X-Payments.
Please check if this is the use case merchant implements when processing payments.
You can capture funds via X-Cart & XPayments and do not need to go into payment processor account to do that.