[carpeperdiem]

Originally Posted by ambal

The patches to minimize impact from the usability issue are published at
http://help.x-cart.com/index.php?title=X-Payments:Troubleshooting#Duplicate_charges

Our techs are provided with instructions about the issue, too. The patches are provided free of charge, but if someone wants them to be applied by our techs we may charge them according to SLA of our technical support service.

I don't think patches are hard to be applied and everyone should be able to apply them without hiring someone.

How to apply patches - http://help.x-cart.com/index.php?title=X-Cart:To_apply_a_patch_manually

Alex,

Sorry for the public flogging, but unfortunately these patches do NOT solve the issue. I had almost as many duplicate and triplicate orders today as on Friday.

I responded to Joss, but haven't heard back in >22 hours.

In addition to the duplicate order issue (90% of this is very poor user interface) - IE8 is totally dead for x-payments. Chrome, Firefox and Safari on WIn or Mac works, but the errors in IE8 kill the store -- that is only with x-payments lite interface.

I know you said there are a large number of x-payment users, but how many are in production with xp 1.0.5 using the lite iframe interface in 4.5.4 goldplus? Wanna bet I'm it?

I urge any and all x-payments store admins to step forward in a thread I started and identify your version and interface and if it actually is working for you.

Click here...
.
.