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Old 11-29-2017, 02:33 AM
 
snowboard snowboard is offline
 

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Join Date: May 2007
Posts: 111
 

Default Re: Abandoned Cart Reminder for X-Cart 5

Hi Alex,

With the issue of multiple email 1 and 2 being sent out, by revisiting the site, without cart being changed etc... as we mentioned, this is not the intended behaviour of the module.

X cart hosting says there seems the cron job is set up correctly.

If this is an issue related to the coding of the Abandoned Reminder module, can this be handled by paid support $199/month?

Or can they only handle issues related to eg incorrect installation of the module, and other simpler things, but not make these changes or fixes to the module itself?

Thanks!
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