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Originally Posted by showoff
About the mod; How it reacts strongly depends on your mix of additions to x-cart I guess. Therefore, dont be alarmed yet. I'ts just that when you do get in trouble, their service is quite bad. They let you wait alot and when they do something, it usually got worse. Thats my experiance at least.
About cheap customers, Dutch folks are all cheap  |
Service is terrible? I've not see where you've given us any feedback and we have been in communication with you very quickly each time except for one time where we had server issues. We waited for 2 months for you to let us know if everything was working as expected and just heard back from you this month from back in March before that. We cannot help if we do not know there is an issue and when we have known, I feel like we've responded promptly. So I'm a bit at a loss why you think service is terrible? It looks like we have done fixes and are now waiting on feedback.
Thank you,
Carrie