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Old 12-10-2015, 08:47 AM
 
kevinrm kevinrm is offline
 

X-Wizard
  
Join Date: Aug 2003
Posts: 1,003
 

Default Re: Abandoned Cart Weak Point

Bump: This continues to be a chronic problem. I had a guy buy an item today, he used loyalty points, plus he abandoned his cart on purpose to get further discount. He almost got it for free.

There needs to be some way to limit number of uses of abandoned cart issued coupons to registered users. They are smart - they figure out the system on do it on purpose. This ties up inventory, wastes our time, and we lose money overall. The purpose of this should be to recover a cart by someone who couldn't decide, not to reward those who are cheap.

Note: It's unlikely registered customers would simply create abandoned carts because then they would be ineligible to receive loyalty points.

If this cannot be done, there there is no further point to use this module, at least for issuing coupons.
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