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Old 11-21-2012, 05:37 AM
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karina karina is offline
 

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Default Re: Review Reminder Email

Quote:
Originally Posted by not_so_young_greg
Thanks for quick reply. Yes, the second solution seems to work, I commented out the first two lines though. But it sent a reminder and inserted an Y into my database. Need to test it more but we are almost there.


If TEST_MODE is 'true' then database is not updated. If TEST_MODE is 'false' then database will be updated with 'Y' in 'xcart_orders' table.

But you can delete these updates with the following SQL-queries:
PHP Code:
DELETE FROM xcart_product_review_reminders;
UPDATE xcart_orders SET review_reminder='N'

As you can see both queries are without any conditions, so ALL reminders that were sent earlier will be deleted. Be careful, use it on the test store only please.


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Quote:
Originally Posted by not_so_young_greg
But it still does not include mail templates. I receive a mail with only product listing and bottom signature. Link is ok.

I get this in my log:
Warning: Smarty error: unable to read resource: "skin/common_files/mail/salutation.tpl" in /var/www/...
but it is there and always has been.
Second, the mail template uses a different coding for some reason.
Could you help me with that?

I suggest to compare reminder template with another one. As example with customer registration notification ('signin_notification.tpl') template, because it also includes 'salutation.tpl'. And also check that customer registration notification email is correct. May be it's the common issue?

But unfortunately I can't say more exactly what is wrong. It will be better if you contact with our support team via helpdesk, they will be glad to help you.
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Karina Lipnyagova

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