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Originally Posted by carpeperdiem
I have, but that's not the issue... Firetank support answered me and told me that the CONTENTS of the customer's cart is NOT going to be visible using "follow user.." BUT -- I just tested again on a different computerusing 2 browsers, and it TRACKS the cart contents... so this must be a browser issue. I'll do more research on this.
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It's not a browser issue, it's your PHP session ID is tagged onto the URL, as a security default you should really have this turned off on your website. If you look at your URLS when you are logged in and viewing your cart chances are you have this visible.
I won't go into detail about why it should be turned off, but in general your x-cart sites should never show this or allow linking to it, earlier versions of PHP defaulted to showing this.
Traffic monitor is being passed this information to it by the server and will follow exactly what it is being given.
In your .htaccess file in the root of your site add the line
For a .htaccess file you should add the following line:
php_flag session.use_trans_sid off