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Originally Posted by tony_sologubov
2. Yes, you are right import/export of tax rates is not supported yet. We are thinking of adding it, but I think that approach of using services -- like Avalara where your taxes are always up-to-date without having to worry about them -- is much better. What do you think of it as a merchant?
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Actually this is not a good approach - to only be able to use 3rd party systems. XC should allow for manual setup of taxes including import/export.
Some of the tax setups may be very complicated but some are not and using services like Avalara does not justify the expense at all. Such sales tax for example is for FL - changes are only once per year and known way in advance, it is based on county and FL doesn't have one zip code that falls in 2+ counties so sales tax setup is as easy as setting up destination zones and assigning tax rate to them... This can be done for like 30 min not to mention if you do import export from store to store it can be done for like 2 min...
Other states like NY or WA have way more complicated sales tax so service like Avalara is helpful but still does not mean XC should lack the system...
Costly example of "why just not use this service" is Peachtree - since it was taken by and renamed to Sage it doesn't allow for manual tax setup anymore, it takes only Sage tax services which are annual subscription based and it costs $$$ per year.... many businesses just switch to another accounting software or refuse to upgrade their old versions.... Just think about it...