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Originally Posted by Montie
Do you have to be a power seller to be able to define your business practices?
I don't have the option from my ebay account.
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No, you just need to manually add a product via eBay first. The eBay system will then automatically create your default business policies. Now you will see the business policies listed in your account selling section (and X-Cart will also be able to see them for the module configuration).
I had the same problem yesterday until I manually added a listing in eBay. Then it all worked.
Regards, Philip