floracal: the issue you are reporting requires investigation and has to be addressed as a support request in HelpDesk. Please submit a support ticket about this issue in your helpdesk account
https://secure.qtmsoft.com/customer.php?area=center&target=customer_info#tab-customer_info
Remember to add "Attn. Alexey Melnikov" to the ticket title, this will ensuere that I will get the ticket quickly.
Also, for me to start the investigation without delay please post the X-Payments and X-Cart access information along with the ticket
https://secure.qtmsoft.com/customer.php?area=center&target=customer_info#tab-create_access_info