View Single Post
  #5  
Old 01-17-2018, 09:24 PM
  qualiteam's Avatar 
qualiteam qualiteam is offline
 

X-Guru
  
Join Date: Dec 2010
Posts: 6,373
 

Default Re: https inaccessible admin area

As far as I see the login form appears. The storefront seems to be working over HTTPS without problems too.

So, it may be that when you changed the e-mail address one of the letters was wrong, that's why now you cannot log in.

If you have an access to the MySQL database (PHPMyAdmin in your webhosting control panel, for example), you can run this MySQL query to see what e-mail address is recorded for the administrator in the database:
Quote:
SELECT login FROM xc_profiles WHERE access_level > 0;

Also, our support staff can check this for you:
https://secure.x-cart.com/
__________________
Alex Solovev,
Qualiteam

---

User manual Video tutorials X-Cart FAQ

You are welcome to press "Thanks" button
if you find this post useful

Click here to learn how to apply patches

X-Cart Extensions

Last edited by qualiteam : 01-17-2018 at 09:26 PM.
Reply With Quote