I am announcing BETA release of our live help and web analytics software Sales-n-Stats v2.1 which has some major and minor improvements over previous v2.0.
Details can be found at http://www.sales-n-stats.com/news/live_help_2_1_beta.html
There is an announcement
at Sales-n-Stats forums as well. If you have questions on the topic, do not hesitate to post them there.
Please note that SnS v2.1 BETA is not
intended for use on production web-sites.