Hi samz724,
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Is there a way to have that 'track it' button in the email direct to the UPS site and pull up direct information?
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That's strange. It should automatically pull up all the direct information from the UPS site. It worked when I tried it and I just tested it again and it's still working.
Here's a UPS tracking number: 1Z E10 0R8 03 4150 942 1
that I tried and it works OK from both the customer, administrator and the email tracking button. Use that number and see if that works.
Did you try the DHL, FedEx and USPS tracking and did that work for you, or is only the UPS tracking not working? All of them work O.K. for me.
- MoonDog -