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Old 02-29-2016, 10:20 AM
 
jake.middleton jake.middleton is offline
 

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Join Date: Oct 2011
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Default New errors occuring after switch from dev to live server

My company recently decided to upgrade from X-Cart 4 to X-Cart 5, and we purchased a new VPS to dedicate to X-Cart 5 so there would be no issues.

In development we would access the server via IP address and everything was working well, however after going live with our X-Cart 5 site and pointing nameservers over to the X-Cart 5 server, now there are some unexplained issues going on that didn't happen at all in development.

The biggest issue is that we're sometimes having trouble accessing the admin panel, it throws the following error in xlite.log:

Code:
Feb 29 11:59:32 XLite [warning] Form ID checking failure (target: login, action: login) Runtime id: 3c235afa00f222147bf5f69a26b1d5f8; Server API: cgi-fcgi; IP: 97.100.92.212; Request method: POST; URI: /admin.php?target=login;

This however is not the only login issue, customers are having issues logging in to the frontend as well, and xlite.log reports the following:

Code:
Feb 29 11:59:10 XLite [warning] Log in action is failed (email@goes.here) Runtime id: adf6b374efa57e1dcd87803b69188c7a; Server API: cgi-fcgi; IP: 97.100.92.212; Request method: POST; URI: /cart.php;

Another issue that wasn't happening until going live is this issue in access.log which is reported as "Controller class not found!" This seems to happen on any and every page, and I'm concerned about if it's contributing to the other errors or not, because I can't find any visual effect the error is having on the pages delivered to the user. I've included some snippets below:

Code:
[01:13:09.000000] Controller class not found! Runtime id: adc8a8884bf47c5fba32912c6514fc42 SAPI: cgi-fcgi; IP: 195.154.185.20 URI: /login.php?xid_6ebdd=7900fddf1abd7d4c70b38eb584307b2a Method: GET [01:13:13.000000] Controller class not found! Runtime id: 13078ab8507ed218233fe0f9d883c78d SAPI: cgi-fcgi; IP: 68.180.229.93 URI: /login.php?xid_6ebdd=ced9abc7e70738ce135e502f9b6abe38 Method: GET [11:18:27.000000] Controller class not found! Runtime id: 335da9e2c5d739ca3a91ec6f926c6e77 SAPI: cgi-fcgi; IP: 40.77.167.7 URI: /login.php?xid_6ebdd=374259c2218849e7ebc3619b63d6e73b Method: GET [11:32:03.000000] Controller class not found! Runtime id: 828f4f87f409334897f6298daeec7193 SAPI: cgi-fcgi; IP: 169.230.99.35 URI: /capisco-ergonomic-chair-for-ct-mri.html Method: GET

Now I did a fair amount of debugging and things while in dev, but these errors don't seem to offer any information about what's causing them and they've only appeared after switching from IP address access to domain name access, so I'm hoping someone here might be able to shed some more light on the situation. Thanks for reading.
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