Support Tickets with SLA's on Departments
Hello all,
I have tested and released 3.5.x for the Support Ticket System.
Will have 3.4.x cpmpleted some time in the next 24 hours.
So this system, is now available in 3.4.x, 3.5.x 4.0.x, and 4.1.x
The images on display are also a little old now. We have added extra functionality to the Ticket Filter (Date Range, and Hide Closed Tickets) and have also added a auto-refresh function on the admin tickets list, so the page reloads every xx seconds.
You will never miss a ticket.
PS: X-CART Plus will be closing for Holidays between Jan 9 and Jan 25, excluding emergency support.
__________________
All versions of X-Cart
Been in eCommerce 10 years, Coding, PM, SEO, Social. X-Cart 11 years. IT 30+ years.
Head of Web Dev for Australia's largest eCommerce 2 years.
Attended conferences, Velocity 2009 US, CeBit 2009, MySQL 2010 US, Online Retailer 2010, Web 2.0 2011 US, MySQL 2012 US (Percona).
Specialise in High Performance, High Volume, PHP, MySQL, HTML, CSS, JAVASCRIPT, SMARTY, MEMCACHED, APACHE, LIGHTTPD, FREEBSD, LINUX.
Email your requests to xcart@gazwebtech.com
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