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Originally Posted by mikeXCART
Regarding the delays with invoices. 2CO said it's a temporary problem which will be solved in the near future.
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Right now 2CO is a miserable failure with their version 2 software.
At the moment I have on my head a second customer in less than a week whose CC transaction data has gone missing somewhere in 2CO payment processing system. And their support has gone underground. They are not answering tickets for many days and then answer is:
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A recent upgrade of our ticketing support system has resulted in tickets that are older then 4 days old to become uncategorized. If your issue remains an open concern, please open a new support ticket so that it can be properly categorized and addressed.
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We can just pray that these m****s will be able to get their system functioning before we loose to many customers.