[Mona Not]

Originally Posted by mohammadUMAR

Hi Tony,

I've provided cpanel and ftp passwords to x-cart team for detailed investigation of errors (struck during maintenance).

Instead of providing me a viable solution of the problem, they installed a fresh instance and try to prove that its working fine.

The store installed by xcart team has crashed as well. http://www.meditools.com.au/xcart5/index.php

I'm sorry to say, its nothing to do with the installation, I've done installation again and again nearly 20 times, store crashes when I on/off modules or redeploy it.

I've dropped a couple of emails but helpdesk but no answer.

Its almost a month I'm trying to setup but still its not done. I'm a loyal customer since 2008, at the moment I'm losing my trust with x-cart.

I'm expecting solution of bug.

Regards,
Mohammad

Hey Mohammad,

This error drove me crazy thinking I had configured the server incorrectly. I ended up installing 5.2.4 which worked fine.

They are aware of the problem. Tony was able to replicate the problem with the files 5.2.5 I sent him.

Hopefully soon.


Peter