I had read the forum, so I checked with hosting company before I submit my 1st post. At this point I still could not figure it out. However, if everyone said the same (specially Balinor is the pro. here). I will call my hosting company again. Thank you for your help. I will post the reply when I found the problem to help other new users like me.
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Xcart Gold V 4.0.16
Server: Apache, MySQL server 4.0.24
MySql Client: 4.1.13, PHP 4.4.0
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