Thanks for the reply! Perhaps you might be able to help me understand exactly how to do this... I need admins and customers both to be able to use the same login box... So...
I create a new admin profile, lets say for, "Dr. Bob". Dr. Bob is now considered an admin. I then modify Dr. Bob's profile to indicate his level as "fulfilment staff". Great! Now when Dr. Bob tries to login using the same Authbox as a regular customer (not an admin), he is unable to authenticate and proceed to the fulfilment back-office area.
What am I missing?
Thanks again for your reply.