skin1/customer/home.tpl is your starting point that's where you will find the layout.
To find out what templates are being called from a particular page your viewing you can use webmaster mode, if you haven't discovered it yet have a look in the manual it is described in there.
Regarding the links in the help box have a look in skin1/help.tpl (which is called from skin1/customer/home.tpl)
Hope that helps... have fun!
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X-Cart Gold 4.0.12
X-AOM, X-RMA, X-FancyCat
Apache/Linux Server
PHP 4.3.8
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