Quote:
|
Originally Posted by shan
it will take them 10 mins extra to upgrade you to latest version v4.0.10
|
I'm "decent" with HTML, and I've understood X-cart's template system well enough to modify it for my needs, but beyond that, my technical knowledge is limited.
This is what X-Cart provided when I asked about upgrading from 4.0.9 to 4.0.10:
Also we can offer you our upgrade servise.
As for future upgrade since X-Cart is open source software, each customer can customize it according to his needs. This condition sometimes makes the upgrade a very sophisticated task. If a lot of code (templates) was changed by the customer (developer) it may conflict with the new changes and the upgrade script may fail. In this case you should explore conflict places manually and incorporate changes by hand, or hire our professional to do it for you.
Since the amount of work is unpredictable we offer our customers the following upgrade scenario. You purchase Pre-upgrade consulting service ($25), then our specialists will estimate the final cost of the upgrade and set an invoice for you (if no conflicts are found, no additional payment will be required). If you accept the price and pay the invoice we will start upgrade for you.
I've read numorous posts in various threads regarding the difficulty in upgrading and patching from one version to the next over the past year or so. Many of the problems reported were:
1) What was fixed in the next version breaks something that used to work in the previous version
2) Much of what would be upgraded "automatically" must be done manually due to problems with the script associated with the updating, or more often, due to customized templates and code that would be disrupted if NOT done manually.
3) I'm not gonna pay X-cart $25 to $50 (or more) every 3 to 5 weeks to bring me to the next latest and greatest release.
Upgrading is a simple task for you because you are better prepared than I am for such a task. Your technical skill and knowledge of X-cart far exceeds mine. (And it's been appreciated in these forums, you have answered many questions for me.)
Technical support and maintenance should be limited to fixing something when / if it breaks, and the
occassional upgrade, as needed. All I wanna do is sell stuff with my cart, not work on it every 3 to 5 weeks.