This January our company is going to release new product that is targeted for online business owners.
It will cover the following areas in one software package:
Live communication: both text and voice chat with your customers (featuring canned messages, content pushing, call queuing and transferring, on hold mode). Offline messaging.
Online site monitoring: Real time information about your visitors is displayed on the Site Monitor in graphical form. Each visitor receives his personal profile that stores the history of his interaction with you site.
Visitor's actions recognition and automated reactions: system allows you to define a set of visitor's actions that it will recognize and record (e.g. adding product to cart, making order, registering etc.). So you can quickly access the history of actions through visitor profile or even set automated system reactions for some of them.
Comprehensive reports: Set of preconfigured reports covering: web statistics, ecommerce reports, marketing analysis. Visual reports constructor for building your own reports.
Highlights: - Runs as PHP script for collecting data at your hosting and Java operatorБ─≥s terminal at your desktop;
Out of the box integration with popular ecommerce packages;
Easy integration with your site and third party software without programming;
This is not a hosted service you get lifetime license;
The development of the product is mostly finished. Beta testing and documenting is in progress. More news will come soon.