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Old 08-25-2016, 02:31 PM
 
gifts4anglers gifts4anglers is offline
 

Newbie
  
Join Date: Jun 2013
Location: United Kingdom
Posts: 9
 

Default Re: Abandoned Cart and Cron

Hi there, the instructions for the abandoned cart are not really that clear when i comes to setting up the automatic emails

Under the general settings, i changed the following option to a '1' which i assume i have to in order to get the automatic sending to work on the abandoned cart

Run the script that launches execution of periodic tasks once per N user sessions (Set to 0 or leave empty if you do not want to use this script)

when i receive the email, i dont seem to get most of the content, i get the values for example title, quantity and price, and the images of the products, but i get no text and no labels for the values mentioned above

Now if i go to where the abandoned cart is in the admin and i manually send a notification, all is fine.

I have also tried, with the same setting above, and pasting the cron command into my server and setting up a cron, and i still get the same output.

In brief, manual notifications are all sending with no problems, automatic setting is missing information from the email.

Is there something i have to change, or am i best sending a support ticket in?

Im using X-Cart 4.6.6

Rob
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