[christindall]

Ok, I'm hoping someone can help me track Bill down.

I have lots and lots of his mods, he's always had absolutely stellar support and great products.

I purchased some upgrades from him and am finally getting around to upgrading my x-cart to the latest branch.

I have a few issues, and I've been trying to get ahold of him. I've left him tickets on his site - I have two that are 45 days old.

I've pm'd him here in the forums, and nothing. I submitted yet another ticket on his site 4 days ago, and still nothing.

I'm literally releasing the new site this weekend, and I'm going to be extremely frustrated if I can't use the mods I've paid for from him.

I know he was branching out on his own, but I still paid cash for the mods that I have, and if he's just going to walk away I'd at least like to know that so I can go a different route.

I HATE having to post this, and I'm truly hoping everything is ok with him, as I've never had this kind of issue with him since I started with x-cart in 2005...

But I'm concerned, as I searched the forums for a few things to see if I could figure out the glitches myself, and it looks like many of his posts and mods have been removed.

Anybody know what's going on? Even if you need to PM me the details, I'd be grateful...

And Bill, if you see this, please get in touch - through the support suite on your site, through PM, through email.... I'd love to be able to move forward!