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Old 02-20-2016, 07:19 AM
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GlasPak GlasPak is offline
 

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Default Re: Email Reminder for Buyers to write a review?

Quote:
Originally Posted by kevinrm
There is no module out right now for what you are asking, even though it was standard in XC4. However, since customer interaction is quite important, I requested and paid for X-Cart to create a custom module for us. Our's works with the loyalty point system, we issue "x" number of points on a product review, it sends the email out in "y" number of days after the order was placed. I can say that since I implemented it, our product reviews have surged and this gives us quite a big advantage over our competition. I think if you request a quote for this, it should be reasonably priced considering it has already been developed on our behalf - they won't have to actually make it again. Make no mistake - potential customers definitely like it when they see reviews by previous customers.

Thanks will look into this. Kinda making me upset that they have removed some standard functionality and want to charge extra for it now. This isnt the first time this has happened and starting to question my decision to go with xcart business over other cart solutions.
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