[drholmes]

Hi,

Yes, I just changed the template again, I was just under the assumption that the email customization in 5.2 finally did away with the need to do that.

Having the order number in the subject is pretty essential for us, otherwise every single order looks the same when browsing through a list, you have to literally go inside every email to discover the order number.

So I just changed the template back, and now our subjects again say

Our Company Name Order #12345

But I'm just wondering why you're so restrictive? It's clear that you're going out of your way to create a reduced feature-set in X-Cart 5, and I don't know if this is some kind of response to X-Cart 4 having too many features or if you're trying to go for a demographic that wouldn't know what to do with options.

I personally see no reason why you couldn't have a much longer list of tokens, especially customer info including emails. Then you could craft download-link emails, personal greeting etc directly from the X-Cart admin. The only way right now to do what I consider normal is to hack the skin, and that becomes a problem on every update that you need to steer the updater around these files that are supposed to remain.

I think it's too much to require people to customize the actual template when the changes are this simple. I know how to do it, so for me it's just annoying. But for non-technical users, this is forcing them into a single formatting, and it's severely restricting their ability to really customize X-Cart at all. It becomes one size fit all, and if you don't like X-Cart's decision, you'd then actually have to hire a developer to change one word on an invoice. That's too much to ask.

Best,

Per