This thread is about the closest I can find to my dilemma. We have something like 1000 customers - many of them grumpy old tech-resistant men - and some that don't even have email. Many have been logging in forever using login and password. So now I've had the x-cart team (thanks) migrate all these customers to x5 - but they can't use their login credentials to log in to their account..
My first question (dreaming) is has anyone figured out a way to let customers log in with their old credentials.
If not, I'm trying to find a way to break it to them that they'll have to remember the email account they used in the 4.x store - have a password reset sent to it (if they still have that account) and then how to track the customers who have no email account (have always just used phone orders for instance).
I can't be the first one to go through this moment of panic and disbelief.
Thanks for any guidance.