Hi guys,
If you have any issues with upgrading your store to 5.2.x, please contact our support staff. Unfortunately, it is hard to guess what may went wrong without looking into the code on the server.
And if you report the problem there, please provide your log files ([xc5]/var/log/ directory) at least.
Also, we advise you to create backups before installing any updates and to try to do the upgrade on a local dev computer before doing it on your live site.
Quote:
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when I click to begin the upgrade it just shows "Installing updates, please wait...". and never moves on
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It may be the php timeout issue, or the memory limit problem. What are these limits on your server?
Also, are there any errors in your log files?