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Old 03-10-2015, 03:56 AM
 
NikitaP NikitaP is offline
 

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Join Date: Aug 2012
Posts: 139
 

Default Re: CloudSearch service for X-Cart has been released

Quote:
Originally Posted by xtech
Already posted a ticket and also see the issue not with reboot template only it is also happening in default template also.I have active support subscription active in my account.

Please check the issue and solve the matter.

Thanks,
xtech

Hi,

We have checked your module installation and it appeared that the module was not correctly installed. In order to modify standard X-Cart search, CloudSearch installer patches include/search.php. The file on your installation is not patched. The reason for that can be insufficient access rights for the php process during the installation.

I suggest you to re-install the module and pay attention to the last installation step especially. If there are any issues, the installer should display them.

Please let me know whether this helps.
__________________
Sincerely yours,
Nikita Pchelintsev,
Product manager of CloudSearch,
Qualiteam Software Limited.
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