[NikitaP]

Originally Posted by BBM_

Hi NikitaP,

Unfortunately this looks like it is still not being undertaken. I had another CloudSearch module pass it's renewal date with no renewal notification received (currently the module still works so I assume the grace period is working.)

This is the same with X-monitoring and again 2co will not accept valid au credit card details...

Hi Dan,

I'm not sure but maybe this is a 2CO-related issue. I asked the responsible person to advise on these issues in the corresponding ticket in the HelpDesk.

In the meantime CloudSearch will work during the grace period. Please note that we have decreased it to 5 days. Please feel free to message me if you will need more time.