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Originally Posted by carpeperdiem
Ah! But who said customers are only looking for "just products"? 
The entire paradigm has shifted -- Chrome and Safari and Internet Explorer have removed "search" input fields. You are ALWAYS searching in these browsers. The customer is not expected to drill down or deal with "advanced searched" UX anymore... just type in what you want. The search engine must return the page/item that is most relevant.
Customers are looking for solutions. Not products.
What is the store's return policy? Shipping? Warranty? Owner's manuals? FAQ? Helpful videos? COMPETITOR branding? There are SO MANY ways customers want to use search -- constraining to products using "advanced search" is very 20th century. |
Hi Nikita,
re: posts #182-188 in this thread...
Any progress adding pages and items that are not "only" products to the cloudsearch search results?
Thanks,
Jeremy