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Originally Posted by tony_sologubov
Eventually, you will have a system that forces customer to choose something different rather than default options.
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There should not be ANY default option, except, "Please select your option..." (which obviously is not a valid product)
To prevent wrong items shipping, we force the customer to select the exact option they want to buy. NOTHING is worse than a customer receiving the wrong item because our store didn't ask the customer to be very specific in their option choice.
If a product has options, there should NEVER be a default option, unless the store wants there to be for the item. But in most cases, if there's a option, the customer is gonna have to be forced to select the option before add-to-cart.
I hope we're all talking about the same thing?