Re: Websitecm - real company or scam?
Hello,
I am the sole owner operator of WebsiteCM and am currently working through high volume, for that reason I have publicly posted that support tickets can take up to 96 hours for resolution. I realize that long-term this is too long a delay in the fast pace of the Internet and am actively taking steps to improve this over the next 1-2 months.
My internet provider (Shaw communications) was experiencing network issues last night and I was having difficulty connecting to the admin and support desks due to packet loss, but with much patience I was able to login to your account and test the download link and it did work for me. I then added your secondary domain on your license. Unfortunately I wasn't able to get the support desk to load however to provide you an update.
I would very much appreciate if you could please provide more details as to the error you were receiving when trying to download, and the frequency at which you tried to download, so that I can assure this does not happen in the future.
I apologize for the delay and thank you for your patience.
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