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Originally Posted by wnc2
this is the (not only your) problem:
All modules and installs are only guaranteed to work with default X-Cart software and settings.Any customization to the X-Cart store where the module is being installed could result in the module functioning improperly or additional custom services changes needed to adapt the module to the custom X-Cart software. Please contact us prior to purchase if you have any concerns about any piece of software working with your system.
maybe you demo site works great with your add-on, and nothing else, but live stores work differently
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We have quite a few people using it without issue though. See the previous post about X-cart's server issue. Once you have them fix the func_flush you should be good to go as far as I know from your ticket information.
Thanks,
Carrie