[Rob Barclay]

Forgot I posted this.

I have done a lot more over the last 2 years on this on my own site.

I have added a php script via include that I wrote that shows the girls how many orders they have to complete before we close each evening at 5pm (the screenshot does not show this as I set it to only show these stats after 1pm because if they didnt think there was a lot to do they went slower and then we ended up getting caught short at end of the night.

My screenshot also shows the extra status drop downs as I integrated a dropdown of "Staff" so I can see at a glance who packed the order. I integrated a php script so they set the service of the parcel (interlink or fedex) and then choose the weight and it sends the customers data straight to our label printer and prints off the fedex or interlink label.

Also on left you can see confirmed failed/abort I set this so any failed or not finished transactions I check payment did fail then change the status to confirmed failed and it emails the customer to let them know the order was not completed and gives them options to pay it if they still want the order (most customers go back online and re-order after this email).

I added a column to see how many orders each customer has placed with us as well as adding a section under the order id and used kayako api to check if customer has any open tickets with us so the girls spot it before processing the orders. Nothing worse than completing all orders to then see a ticket saying "Cancel my order" and we then have to find it amongst many orders etc.

Shared a few images to give you some ideas that you might want to impliment too.